ready to support.

Support/Service

Technical Support is a snap, simply call or email our office and we'll be happy to assist.

When the problem goes beyond technical support, please contact us to setup an RMA.  The proceedure is the same whether or your product is within warranty or not!

1. Call our service department with your model and serial number.
2. We'll provide you with an RMA number.
3. Ship your product to...

ComputerWise

ATTN: RMA#: XXXXXX

302 N. Winchester Ln

Olathe, KS 66062

Please include the following information on paper in the box if possible...

1. A description of the problem.
2. Who to contact if we need more information.

Product warranty information is found in the back of the manual for each product and is generally 1 year return-to-factory-for-repair.  Within this period, ComputerWise will replace or repair the item after evaluation by the service department.  While cross-shipping warranty coverage is not available at this time, we may be able to offer an expedite option to get your product returned more quickly.